Slide6Below are some case studies illustrating some typical coaching scenarios that The Balance House has delivered.  They are varied to show the range of situations that coaching can help with.

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Private 1-to-1 coaching case studies

Marie is a mum with then 4 and 7 year old sons. Since they are both now in school, she decided to return to corporate work.
She hadn’t worked in 10 years, her CV was out of date and the jobs that were listed on there were long forgotten. She was under confident, especially about an interview, but also just working back in a corporate environment.

The coaching looked first at some of the limiting beliefs and internal talk that were underpinning that lack of confidence, and then at confidence building work. This took us to look at the various roles she had; mother, wife, daughter and professional, and how they could be balanced and integrated.

On an employment front, we worked on interview techniques and CV writing, tapping into existing resources and finding new ones. We worked on anchoring positive states from the other roles, and applying them to new situations, using mental rehearsal and timelines to future pace into positive outcomes, addressing any sabotaging interrupts along the way. Marie has since been working in a FTSE100 company.

After some shaky AS Level exams, a mother contacted me to coach her daughter. After our first session, two things were apparent; one was to do with motivation to study and the other was the huge size of the looming elephant in the following Easter and Summer, which were the A Level exams.
We worked together on finding effective strategies for study and creating a subject level plan for the next 3 months. This cut the elephant into smaller chunks and thus made it all seem more manageable. Then we made sure that within the daily and weekly routine there was ‘down time’ which we called ‘treats’ to ensure that we rewarded hard work with fun activities, recognising that she was a teenager with a social life.

After 4 sessions in two months, we dropped down to 6 weekly check-ins and then ramped up again to create and monitor/adjust a revision plan in the run up to exams. I am pleased to say she achieved her first choice University.

Alastair was at a stage in his life where his youngest child had left the nest and he and his wife could focus on their dreams. He had some ideas about what those dreams were, but they were little more formed than that.
We initially looked at the balance of his whole life and his satisfaction with it which led us to areas he really wanted to address. We did some work (and he did lots of homework!) detailing specific outcomes, timescales, resources and importantly the next steps to move them on. He also did a large mind map, which allowed him to adjust what was really important and work on it with his wife. It brought up lots of limiting and out dated beliefs and thoughts about what he felt he deserved and what was really stopping him achieving some of his dreams.

It has been a real pleasure to work with him; he does some great journaling and self improvement in between our sessions, so there is always much to discuss. We’ve had 3 sessions a month for 4 months and will resume after another couple of months, or as he feels the need arises.

Business 1-to-1 coaching case studies

Edward was a very experienced senior telecoms engineer, with some goals around personal development in the work place; both to improve some of his people skills and to develop himself for promotion.

We did some coaching around an issue he felt he had where he felt he didn’t ‘suffer fools’, which was displayed by being dismissive, intolerant, impatient or talking over those whom he felt were less experienced or knowledgeable than himself in a particular subject.  We did some coaching around becoming aware of what happened just before such a dismissal; what he noticed in his thinking, his emotional state, his physiology, etc.  Then Edward identified some steps he could use as an interrupt, so that he could consciously choose how to behave, rather than follow his habitual response to a dismissal.  The key here was his becoming aware beforehand, so that he could choose how to be more present for the other person, and perhaps coach or mentor them as appropriate to find a solution in the situation, rather than takeover.

We also worked on influencing skills, to bring his communication up to liaison with senior management to prepare him for promotion.

James is a regular client who I see twice a month every month. He has found that the higher up organisations he has gone, the busier he has become, yet the greater the need to take time to think and plan strategically… but the less time he has available to do exactly that. He has all the answers he needs; he just needs the time to step back and reflect. Sometimes, our sessions are over in less that 30 minutes, as that’s all he needs to come up with the steps he needs to take to make something that he’s stuck on move.

His stress levels have significantly lowered and his personal effectiveness and leadership delegations have increased.

I was brought into a company to coach a Project Manager who had been promoted up from an project admin role. She was very keen to learn and we worked on maturing some of her communication skills so that she could function at the next level in the business. This involved working on influencing skills and building rapport by her identifying what resources she had available and which she needed to learn or acquire.

We used various techniques to work through tricky relationships, to build empathy and awareness of her network. We worked through some early knocks in confidence and perceived failures by addressing a heavy feeling of responsibility and a perception that asking for help is failure.

Testimonials

I hired Kate to provide some professional career coaching for a member of my team recently promoted from project coordinator to project manager to assist in the staff’s transition of roles.

Kate provided an excellent service and has made a significant difference to the performance of the staff member. The staff member has increased in confidence and has told me she thoroughly enjoyed the coaching experience. I will definitely use Kate again.

I was coached by Kate over several months and found her to be a constant source of inspiration, motivation and support.
She helped me to identify opportunities to improve the way I worked and, equally importantly, helped me to recognise my existing strengths.

I always found Kate to be open, honest and knowledgeable, and felt I really benefited from her business experience and insight.

Kate has been my coach for a period of time now and has helped me grow and develop.

The sessions have exceeded my expectations and I would recommend what she has done with no reservations.